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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Crystal Salcido

March 11, 2026

5  out of  5
rating by Crystal Salcido
"Anna helped me today. She was well informed, helpful, and resolved my situation quickly. She was also understanding and efficient. Thank you for helping me today."
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Ricardo Armendariz

March 11, 2026

5  out of  5
rating by Ricardo Armendariz
"Anna was courteous and professionally helpful in servicing my insurance payment"
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Marium

March 10, 2026

5  out of  5
rating by Marium
"I would also like to give a huge shout-out to Anna Palmira-Garcia this morning!! Thank you, Anna, for taking my call with a smile and a "let's-get-this-done" attitude! I know you said you're relatively new to the office - Daniel is very lucky to have you! I tasked you with something that felt overwhelming and confusing to me in the moment - you took it on and said you'd get back to me. You know how often it is you hear that in customer service and as the customer you just never hear back?! You set a different standard - calling me back within the hour WITH THE FIX. Thank you, Anna PG! Written in the past: I cannot say enough good things about Daniel Call and his office. I had written this post earlier and it was never posted! So, to frontload it, I want to give a huge shout out to Anna Waldron, who has been stepping in and stepping up to help me in Mary Lou's absence. Anna has been wonderful! She is thoughtful, kind, organized, knowledgeable and a true asset to Daniel. I was worried about losing my connection to Mary Lou but Anna has made the transition for my family and me seamless (we are eight longtime SF customers). She has a wonderful, polite, graceful finishing touch that makes every interaction easy and chicken-noodle-soup-for-the-soul rewarding. Thank you, Anna! I do miss Mary Lou - this was for her: In particular, I would like to give a great big shout out to Mary Lou, who represents all the best of State Farm's good neighbor theme. She is the one bringing over the housewarming gift, sharing tips to keep the yard in good shape, taking care of your pets when you're out of town. The woman is wonderful. She is entirely knowledgeable, responsive, and caring. If I email or call Mary Lou in the morning, she will have a thorough response to me that same day. When I get frustrated over rising insurance costs, she will walk me through options so that I'm comfortable with what I'm buying. The icing on the cake is that she is so kind and respectful, it doesn't feel like a business transaction. It just feels like you're borrowing sugar from the sweet lady next door. On a personal note, Mary Lou is also that person who will lift you up when you need to be lifted up; she will send you a handwritten note in the mail to let you know she was thinking about you. She has an excellent professional character, but it's her personal character that will keep you close. I adore Mary Lou and have a great deal of respect for Daniel, running the show behind the scenes and making sure his customers are happy. Thank you and everyone at your State Farm office . . . we've been loyal customers (eight of us in my family) for many years and we plan on staying that way for years to come."
We responded:
"Wow! I sincerely appreciate your kind words, Marium. We also miss Mary Lou and the effective and companionate way in which she helped customers. But everyone has their own path and we were sad to have to part ways. You are right, however, about Anna and her ability to step in and fill Mary Lou’s shoes. I’m thrilled she’s been able to connect with you in such a personal way. We appreciate you and your family and your loyalty. -Daniel Call, Providing Insurance and Financial Services El Paso, TX. "
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Marc Keller IS-Berne

March 9, 2026

5  out of  5
rating by Marc Keller IS-Berne
"Great Help from June. Helped me with my car insurance. Moved from Florida to Texas and she was a huge help in getting all the policies in place!"
We responded:
"Thank you, Marc, for sharing your experience! We're glad June could assist you with your car insurance during your move from Florida to Texas. If you need any more help, feel free to reach out. "
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Jorge Munoz

March 7, 2026

5  out of  5
rating by Jorge Munoz
"June professional and courteous service to.my needs on transfer my old car insurance to a brand new from the dealer with minutes is an exemplary asset to your company"
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Becky Nelsen

March 6, 2026

5  out of  5
rating by Becky Nelsen
"Called with several questions about towing and Mary Lou answered clearly and gave several helpful suggestions for the future."
We responded:
"She gives great suggestions. Thank you! -Daniel Call, Providing Insurance and Financial Services in El Paso, Tx."
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Laura Kuntz (Butterflies)

March 6, 2026

5  out of  5
rating by Laura Kuntz (Butterflies)
"Have been with State Farm since I was 16yo ! Many agents over the years!! Now with Daniel Call’s office! First many great years with MaryLou Guidry, when she retired she highly recommended Jordan Solderburg! Been about year and half with Jordan! And he has taken such good care of us! Recently he phoned to introduce a new policy for burial expenses! We took advantage the transaction was smooth, we were able to do everything over the phone! Jordan is kind, smart, respectful ,funny and just comfortable to talk too! At our age we need security in knowing that our insurance agent has our back! He is a wonderful asset to Daniel Calls office! Thank you Jordan!!!"
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Denisse Chavez

March 5, 2026

5  out of  5
rating by Denisse Chavez
"Peter was excellent help today. He helped us add a new vehicle policy and lower our car insurances. Thank you Peter."
We responded:
"Way to get lower rates! 👏👏👏 Thanks for letting us help you, Denisse. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Dora Rodarte

March 3, 2026

5  out of  5
rating by Dora Rodarte
"Have been a client for several years with my home insurance and recently decided to add my vehicles. June and Jordan were both very helpful. June took the time to explain several options on both my home and auto insurance. Would highly recommend. Awesome staff!"
We responded:
"Thank you, Dora, for your continued trust over the years and for choosing to add your vehicles with us. It's great to hear that June and Jordan were able to assist you with your insurance needs. We appreciate your recommendation and support! -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Jimena Montes

February 27, 2026

5  out of  5
rating by Jimena Montes
"Anna and Jordan are always patient and helpful."
We responded:
"I agree, she’s patient and helpful and always happy! Thanks Jimena! -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Juan Saenz

February 24, 2026

5  out of  5
rating by Juan Saenz
"Great service!! Very good customer assistance!"
We responded:
"That’s great to hear, Juan. Thank you! -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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RF De La Vega

February 24, 2026

5  out of  5
rating by RF De La Vega
"Being on a 'limited income, I have to admit to my skepticism into 'switching to another insurance company' but Peter was able to explain in plain English how much he could actually save me - comparing my old policy to one from State Farm (hone insurance). I ended up saving in Home and in Auto coverage by 'bundling'....it was a No Brainer! Who doesn't want to save money ?! Thank you for your patient work Peter !"
We responded:
"Yes! We love saving people money! Thanks for giving us a chance. I’m glad Jordan was able to find you a great rate. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Agg Dan

February 24, 2026

5  out of  5
rating by Agg Dan
"Thanks Ms. June for your assistance, the power went out in the main office, but she answered the call from home and dealt with my concern near closing time as well, great job and thanks. Mr Peter is a great as well, very helpful and quick to answer my questions. We appreciate your services."
We responded:
"Thanks for acknowledging our efforts during a major power outage! That was a crazy day, but thank goodness June was still able to your concerns addressed. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Ana A

February 21, 2026

5  out of  5
rating by Ana A
"Very friendly and helpful. He explained all the posible ways to go. the price was great. He help me and gave me exactly what I needed."
We responded:
"Thanks for letting us know about your experience, Ana! I’m glad the price was right and the service was great. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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REBECCA Michael

February 19, 2026

5  out of  5
rating by REBECCA Michael
"Jordan and Jamison has been a,fantastic agent there. The company is Professional, courteous and. Very helpful. They go out of their way to help you. Thank you!!!!!!highly recommend. Mary Lou is awesome also. Great service"
We responded:
"So happy that Jordan was able to help you. -Daniel Call, Providing Insurance and Financial Services in El Paso, Tx"
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Aaron Rodriguez

February 18, 2026

5  out of  5
rating by Aaron Rodriguez
"Switched over to State Farm and couldn’t be any more satisfied with my decision, Anabel helped me out and got me an unbelievable price!!! She even went out her way to help me set up my app , beacon and also to receive a refund from my past insurance! She was the besttt I will 100% refer my fellows with you guys!!"
We responded:
"We’re so glad to hear that, Aaron! We’re thrilled to have you in our State Farm family and that your experience has been excellent so far. We are looking forward to meeting your friends! 😉-Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Karina Aguirre

February 18, 2026

5  out of  5
rating by Karina Aguirre
"Excelente servicio, muy amables y atentos y sobre todo un buen precio"
We responded:
"Gracias por anotar nuestro excelente servicio, Karina! Y me alegre que te guste el precio. -Daniel Call, Providing Insurance and Financial Serviced in El Paso, TX."
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Susana Beltran

February 17, 2026

5  out of  5
rating by Susana Beltran
"I got good service fron Anna W car insurance Execellent bedside manners"
We responded:
"Thank you, Susana! We're glad to hear that Anna provided you with good service. Your feedback is greatly appreciated. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Adrian Aguilar

February 9, 2026

5  out of  5
rating by Adrian Aguilar
"Great customer service! Took care of my needs in a timely manner. Jameson was very helpful & polite."
We responded:
"Thank you, Adrian, for your feedback! We're glad to hear that Jameson was helpful and polite in addressing your needs promptly. Your support means a lot to us. "
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Lourdes Luna

February 6, 2026

5  out of  5
rating by Lourdes Luna
"Peter did a great job explaining everything. The process was easy and fast. He is very professional, helpful, friendly and attentive."
We responded:
"Thank you, Lourdes! We're glad to hear that the process was easy and fast, and that Peter's professionalism and attentiveness made a positive impact. Your feedback is greatly appreciated. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Gabriel Estrada

February 5, 2026

5  out of  5
rating by Gabriel Estrada
"Great experience, answered all my questions, awesome rate, I definitely recommend!"
We responded:
"So glad you had a great experience! Getting an awesome rate is the cherry on top! Thanks, Gabriel! -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Maria Luevano

February 4, 2026

5  out of  5
rating by Maria Luevano
"Exceptional service! June was incredibly kind and very professional, went above and beyond, Made my experience so much better. Thank you Aida Aguilar"
We responded:
"Thank you, Maria, for your feedback! We're glad to hear that June's kindness and professionalism made your experience better. We appreciate your support. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX. "
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Jaen Estrada

February 2, 2026

4  out of  5
rating by Jaen Estrada
"Appreciate follow ups with Daniel and Anna. Great attention with my updates. Jaen E."
We responded:
"Thanks Jaen! I’m glad you feel we’re taking care of you. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Grant

February 2, 2026

5  out of  5
rating by Grant
"Jamison is great! He walked through everything with me. Made recommendations and saved me money! I appreciate that long phone call and explanations!"
We responded:
"Thanks for letting us know about your great experience with Jamison, Grant! We’ll always take whatever time is needed to get you the best deals and answer all your questions. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Brian Morell

January 30, 2026

5  out of  5
rating by Brian Morell
"Bien agradecido con la señorita June me ayudó y me contestó todas mis dudas bien excelente y profesional June"
We responded:
"Gracias, Brian, por tus amables palabras sobre June. Nos alegra saber que te atendió de manera excelente y profesional. Estamos aquí para ayudarte siempre que lo necesites. ¡Saludos!"